Lau Ka Fai
Assistant Customer Service Supervisor

In 2003, Hong Kong experienced the SARS scare. Thankfully, none of our team members became ill. Everyone took up our own posts without complaining; we all put in extra effort to ensure a clean and safe workplace.

The work environment here is great, and relationships between managers and subordinates are also harmonious. Management often gives us a free hand to work. I think our Company is a caring and responsible corporation as we hold numerous charity events. To me, being responsible and humble at work is key. If there are any complaints, we should humbly accept them because it is only through accepting criticism that we can improve.